How do I cancel my subscription?
First, log into your account. Then, on the top right-hand side of the screen you will see “My Profile”, click this. On the next screen click “Subscription Details”. Under Subscription Details scroll down to find and click the “Cancel” button.
Please be aware that if you cancel during the 14-day free trial, cancellation is effective immediately.
Where do I sign-up for membership?
Here is a link to sign up for membership. This will take you to a page where you are given two options:
- Monthly Plan, which means you will be billed monthly, or
- 6 Monthly Plan, which means you will be billed once every 6 months.
Please note: In the top right-hand corner of this sign-up page you have the choice to pay in different currencies: Euro, British Pounds or US Dollars.
I did not receive the email with my login details, what should I do?
Please first check your spam or junk folder for the email from [email protected] Alternatively, if you use Google mail (gmail) please check the “promotions tab” for the email.
If you don’t find the email after checking in this way, please email us at [email protected] and we’ll look into it for you.
How many courses can I access with one subscription?
We are delighted to say that subscription gives you Unlimited Access to all of our courses, all of our content: from tutorials, to Virtual Reality Pub Sessions, to our very popular Play Along Backing Track practice app, to Forum access for chat, tips and advice from members and tutors of OAIM.
So, One Subscription = Unlimited Access to everything we do at OAIM!
How much does membership cost?
There are two subscription options available Monthly or 6-Monthly:
- Monthly Plan: payment is taken from your card once a month. You can choose your currency: €19/month, or $19/month or £17/month.
- 6 Monthly Plan: payment is taken from your card once every 6-months. You can choose your currency: €95 every 6 months, or $95 every 6 months or £85 every 6 months. This 6-months option saves you 16% versus paying monthly.
Please note: Subscriptions continue automatically until you cancel.
What payment methods do you accept?
We accept all credit and debit cards. We use STRIPE, a world-renowned, secure payment gateway trusted and used by millions of businesses worldwide. All you have to do is type in your card information, as you would do with any other online transaction. If you’d like to learn more about STRIPE, please visit stripe.com
Can I pay using PayPal?
We only accept payment from PayPal for once-off payments made for 3 or more months’ access. Please email [email protected] if you wish to do this.
If you have any other questions that are not covered here, please email us at [email protected]